Returns & Exchanges
At FluffCo, we want you to love your home essentials as much as we do, which is why we offer a 30-day trial period for all bedding and decor. If you are not completely satisfied with your purchase, we provide easy returns and exchanges to ensure your comfort comes first.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
Prepare the Package
Place the items in their original packaging or a secure box, ensuring all tags and labels are intact.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely tape it to the outside of your return package.
Drop Off and Refund
Take your package to any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing